Vox Emergency Maintenance Notice: FRG1308031
Dear Brett Poupard NEO00001
Please take note of the following emergency maintenance that has been scheduled to commence on 13/05/2021 until 14/05/2021.
The maintenance window is scheduled to commence at 23:00 until 06:00.
Services Affected: Frogfoot Fibre Services.
Region: Gauteng, Nelspruit, Kimberly, Bloemfontein, Richards Bay, East London and Limpopo.
Impact: Intermittent Connectivity during the maintenance period.
Reason: Replacing hardware to Resolve recent faults and prevent future outages.
Once maintenance has been completed, the responsible parties will be performing various troubleshooting diagnostics to ensure no further service impact.
Prepared for: Vox Telecom Prepared by: VTSC Problem Management Document: External Confidential
Contact Number: 087 805 0500 Contact Email: support@voxtelecom.co.za Web: www.voxtelecom.co.za Feedback: talk2us@voxtelecom.co.za
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