Regards

Brett Poupard

Director

Neotek

Computers and isp

From: Vox Telecom <noreply@voxtelecom.co.za>
Sent: Tuesday, May 25, 2021 10:40:05 AM
To: Brett Poupard <brettp@neotek.co.za>
Subject: Vox Emergency Maintenance Notification: FRG1334707

Vox Emergency Notice: FRG1334707

Dear Brett Poupard – NEO00001

Please take note of the following maintenance that has been scheduled to commence on 25\05\2021 until 26\05\2021. The maintenance windows is scheduled to commence at 23:59 until 07:30.

Services Affected: Frogfoot Fibre Services

Region: Regional

Impact: Intermittency for 15 – 20 seconds while new configuration applies

Reason: Restore network stability, and resolve faults

Once maintenance has been completed, the responsible parties will be performing various troubleshooting diagnostics to ensure no further service impact.

Prepared for: Vox Telecom

Prepared by: VTSC Problem Management

Document: External Confidential

Contact Number: 087 805 0500

Contact Email: support@voxtelecom.co.za

Web: www.voxtelecom.co.za

Feedback: talk2us@voxtelecom.co.za