Fwd: Vox Emergency Maintenance Notification: FRG1460047

From: Vox Telecom <noreply@voxtelecom.co.za&gt;
Sent: Tuesday, July 27, 2021 6:00:04 PM
To: Brett Poupard <brettp@neotek.co.za&gt;
Subject: Vox Emergency Maintenance Notification: FRG1460047



Vox Maintenance Notice:

Dear Brett Poupard – NEO00001

Please take note of the following maintenance that has been scheduled to commence on 27\07\2021 until 28\07\2021. The maintenance windows is scheduled to commence at 23:00 until 07:30.

Services Affected: Frogfoot Fibre Services

Regions:  Gauteng, East London, Polokwane, Bloemfontein, Kimberley, Richardsbay, Witrivier, Umtata, Lephalale, Nelspruit.

Impact:  Due to the recent unexpected impacts, we believe the network will be at risk during this window. Periods of down time can be expected during the window

Reason: Fault resolution


Once maintenance has been completed, the responsible parties will be performing various troubleshooting diagnostics to ensure no further service impact.


Prepared for: Vox Telecom

Prepared by: VTSC Problem Management

Document: External Confidential


Contact Number: 087 805 0500

Contact Email: support@voxtelecom.co.za

Web: www.voxtelecom.co.za

Feedback: talk2us@voxtelecom.co.za



Kind Regards,

The Vox Team

Need help?
T: 087 805 0500
E: help@voxtelecom.co.za
Visit us at vox.co.za

Email Signature

Brett Poupard
5 Edwin Aldren drive, Empangeni
3880, KZN, ZA
t: 0357721480
m: 0721084190
e: brettp@neo365.co.za
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