Good day
I trust that you are well
The links are affected by the below outage
Outage Update: FTTH and FTTB Richards Bay
FNO: Frogfoot
Outage Ref: VOX16063845
Customer Count: 92
Customer Impact: 73
Customers may experience problems with intermittent connectivity.
Duration: 19 Hours
Notes:
1. Fault has been escalated to Frogfoot for investigation.
2. Frogfoot engineers are attending.
3. Frogfoot ME engineers are still investigating the fault.
4. Fault is linked to faulty hardware. Frogfoot engineers are arranging stock for replacement.
5. Frogfoot engineers are still pending stock, no ETR at present.
Thank you and Regards
Walter Saku
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Walter Saku |
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Strategic Business Partner at Vox |
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T: 087 805 0000 | D: 087 805 0500 |
| Brett Poupard Director |
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| Neotek | |
| 5 Edwin Aldren drive, Empangeni | |
| 3880, KZN, ZA | |
| t: 0357721480 | |
| m: 0721084190 | |
| e: brettp@neo365.co.za | |
| www.neotek.co.za | |
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