From: Standard Bank <Information@standardbank.co.za&gt;
Sent: 11 July 2022 19:38
To: Janet Lawrence <accounts@ambleinn.co.za&gt;



Dear Client

Security remains paramount for Standard Bank and Business Online and in an effort to ensure your continued access to Business Online in a safe and secure environment, Standard Bank will be upgrading a number of security certificates on the evening of the 11 July 2022.

The certificate upgrade should be a transparent process and should form part of the normal Business Online download and update process when launching Business Online.

Should you however experience an error in launching Business Online, please uninstall Business Online and download the Business Online application from the Business Online website. Once you have downloaded and installed Business Online, you will be able to launch the Business Online application and proceed as normal.

For your convenience, we have provided the below quick steps on how to uninstall and install the latest version of Business Online.

How to Uninstall Desktop Business Online:

Follow the steps on how to uninstall the Desktop Business Online application from the document provided. (Microsoft Windows and Apple desktop users).

Once the application has been uninstalled successfully, you may download the application from the Business Online website using the steps below.


Downloading the Desktop Business Online application from the Business Online website.


  1. Navigate to www.businessonline.standardbank.co.za
  2. Click on help and support




3. Click on the Download desktop Business Online Tab.




4. Select the applicable installation file as per your system requirements.



We sincerely apologise for any inconvenience caused should it be necessary for you to reinstall the Business Online application and we assure you of our continued focus on security and ensuring that you enjoy safe secure banking on Business Online.

Should you however require assistance in this regard, please call the Standard Bank Client Services team, on 0860 123 007, who will gladly assist you in reinstalling Business Online.

Yours sincerely
Business Online





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Brett Poupard
5 Edwin Aldren drive, Empangeni
3880, KZN, ZA
t: 0357721480
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e: brettp@neo365.co.za
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