FW: Reason for Outage – Link Africa outage Durban – 16th and 17th April 2024

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 Important Notice: Temporary Disruption to internet Services in Kwa-Zulu Natal – Kindly Find Reason for Outage Attached



Dear Valued Customers,


We hope this message finds you well. We’re reaching out to inform you about an ongoing issue that is affecting our internet services. Our team is actively addressing the situation, and we want to assure you that resolving this matter is our top priority.

We understand the inconvenience this may cause, and we sincerely apologize for any disruption to your communication experience. Rest assured; our technical experts are working diligently to restore full functionality as quickly as possible.

While we work to resolve this issue, you may experience intermittent disruptions or degraded service quality. We appreciate your patience and understanding during this time.

Thank you for your continued support and understanding.

Warm regards,

Edgeconnect Support Team


support@edgeconnect.co.za“>Email us


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Brett Poupard
5 Edwin Aldren drive, Empangeni
3880, KZN, ZA
t: 0357721480
m: 0721084190
e: brettp@neo365.co.za
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