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FW: Reason for Outage – Link Africa outage Durban – 16th and 17th April 2024

         Date:17/04/2024    Important Notice: Temporary Disruption to internet Services in Kwa-Zulu Natal – Kindly Find Reason for Outage Attached       Dear Valued Customers,   We hope this message finds you well. We’re reaching out to inform you about an ongoing issue that is affecting our internet services. Our team is actively addressing […]

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FW: Edgeconnect – Link Africa outage in Kwa-Zulu Natal – 16/04/2024 09:57

           Date:16/04/2024    Important Notice: Temporary Disruption to internet Services in Kwa-Zulu Natal       Dear Valued Customers, We hope this message finds you well. We’re reaching out to inform you about an ongoing issue that is affecting our internet services. Our team is actively addressing the situation, and we want to

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Voice outage

Please note we are experiencing a voice outage from our upstream provider.   Email Signature Brett Poupard Director   Neotek 5 Edwin Aldren drive, Empangeni 3880, KZN, ZA t: 0357721480 m: 0721084190 e: brettp@neo365.co.za   www.neotek.co.za     The content of this email is confidential and intended for the recipient specified in message only. It

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FW: MTN Fixed LTE Service

          Disruption Particulars Details Priority P1 Type Update Services MTN Fixed LTE Service Impact Description Some customers may experience problems with no connectivity. Update Description Services have been restored. Email Signature Brett Poupard Director   Neotek 5 Edwin Aldren drive, Empangeni 3880, KZN, ZA t: 0357721480 m: 0721084190 e: brettp@neo365.co.za  

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Fwd: MTN Fixed LTE Service

  Disruption Particulars Details Priority P1 Type Update Services MTN Fixed LTE Service Impact Description Some customers may experience problems with no connectivity. Update Description MTN Engineers are attending to the fault, No ETTR can be confirmed at present. Email Signature Brett Poupard Director   Neotek 5 Edwin Aldren drive, Empangeni 3880, KZN, ZA t:

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FW: Vox Planned Maintenance: FRG4406272

          Vox Maintenance Notice: FRG4406272 Please take note of the following maintenance that has been scheduled to commence on 19/02/2024 until 20/02/2024. The maintenance window is scheduled to commence at 23:00 until 06:00. Services Affected: Frogfoot Fibre Services. Region: National. Impact: Some intermittent connectivity is expected during the maintenance window. Reason: Frogfoot needs

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FW: MTN Fixed LTE Service

      Disruption Particulars Details Priority P1 Type Update Services MTN Fixed LTE Service Impact Description Some customers may experience problems with no connectivity. Update Description MTN Engineers are attending to the fault. Email Signature Brett Poupard Director   Neotek 5 Edwin Aldren drive, Empangeni 3880, KZN, ZA t: 0357721480 m: 0721084190 e: brettp@neo365.co.za

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FW: MTN Fixed LTE Service

  Disruption Particulars Details Priority P1 Type Notice Services MTN Fixed LTE Service Impact Description Some customers may experience problems with no connectivity. Update Description Fault has been escalated to MTN for investigation. Email Signature Brett Poupard Director   Neotek 5 Edwin Aldren drive, Empangeni 3880, KZN, ZA t: 0357721480 m: 0721084190 e: brettp@neo365.co.za  

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FW: Vox Planned Maintenance: FRG4123762

    Vox Maintenance Notice: FRG4123762 Please take note of the following maintenance that has been scheduled to commence on 29/11/2023 until 19/12/2023. The maintenance window is scheduled to commence between 07:30 and 19:00 everyday. Services Affected: Frogfoot Fibre Services. Region: Richards Bay, KwaZulu-Natal. Impact: Brief periods of intermittency between 07:30 and 19:00. Reason: Frogfoot will

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